Appliance tip of the week.

Electric dryer tip

Heating Element will NOT Shut Off

Model Number: DV42H5000EWA3

Brand: Samsung

Age: 1-5 years

Q - I have an electric Samsung dryer ( DV42H5000EW/A3 ) that is not cooling during the cooling cycle. Would appreciate some direction as to what I should test and replace. If you need any additional information please let me know. Thank you for your help!

A - I found version 0, 1, 2, 3 AND 4

DV42H5000EW/A3-0000 DV42H5000EW/A3-0001 DV42H5000EW/A3-0002 DV42H5000EW/A3-0003 DV42H5000EW/A3-0004

I'd check the heating element and make sure it is not shorted to ground. LINK> Testing for a shorted to ground heating element.

LINK> Dryer heating element assembly - Item Number DC97-14486A

Electric dryer tip

Heating Element will NOT Shut Off

Model Number: FEX831FS1

Brand: Frigidaire

Age: 6-10 years

Q - I have a Frigidaire FEX831FS2 Washer/Dryer Combo. The dryer heating element does not turn off when I open the door and the drums stops. Even when I turn the timer to off the element stays on. When I turn the timer to Cool Down the element will shut off. If I move the time to anything but Cool Down the element comes back on.

A - Sounds like the heating element is shorted to ground.

I'd check the heating element and make sure it is not shorted to ground. LINK> Testing for a shorted to ground heating element.

LINK> Dryer heating element and housing assembly - Item Number 131475320

jeff.