Appliance tip of the week...

Microwave Turntable Not Turning

The part(s) or condition(s) listed below for the symptom Microwave turntable not turning are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

Turntable Motor

Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.

Glass Tray Drive Coupling

See if the drive coupling is cracked or broken.

Touchpad and Control Panel

The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don?t, replace the touchpad and control panel.

Touchpad

The touchpad might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad is defective. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don?t, replace the touchpad.

User Control and Display Board

The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.

Main Control Board

The main control might be defective. However, the turntable motor is much more likely to be at fault. First, check the incoming power to the turntable motor. If the turntable motor is not getting power, the main control board may be at fault.

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jeff.