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GE Monogram Fridge - ice/water dispenser problem

GE Monogram Fridge - ice/water dispenser problem

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Thread: GE Monogram Fridge - ice/water dispenser problem

  1. #1
    Join Date
    Apr 2013
    Posts
    2

    Question GE Monogram Fridge - ice/water dispenser problem

    Hey all, the dispenser on my ice/water maker is not working, ie, if not locked, it will continually run and dispense whatever is selected, ice or water. So I am under the assumption that the solenoid has gone bad. On one of these forums, I figured out how to get to the ice-maker from the front. Remove the handle, then the stainless door, then it says to remove the glass and computer dispenser panel. It says to slide it out, but I can't seem to figure out which way to slide it, and at $441 a pop for the panel, I'm not willing to press too hard. I'm hoping someone will know how to do it, and if there are any suggestions as to if it might be the solenoid or something else, Please!!!! let me know. Thanks!!! Oh, and the model is: ZISS420DXASS Thanks.

  2. #2
    Join Date
    Feb 2012
    Location
    Canada
    Posts
    2,330

    Default

    Hi,

    if not locked, it will continually run and dispense whatever is selected, ice or water. So I am under the assumption that the solenoid has gone bad.
    Kinda sounds more like a micro-switch might be stuck/sticking.

    Someone emailed me instructions for an ZISS420DMAS...
    http://www.applianceaid.com/ice-dispenser-door-help.php
    ...hope it is close.

    GE Monogram Fridge - ice/water dispenser problem-g1201156-00001-png

    GE Monogram Fridge - ice/water dispenser problem-micro-switch-wr23x10783-00779155-jpg Micro switch Manufacturer Number WR23X10783

    GE Monogram Fridge - ice/water dispenser problem-dispenser-control-board-wr55x10910-01081695-jpg Dispenser touchpad and control board assembly Manufacturer Number WR55X10910

    Hope it is just the switch, darn board is BIG$$

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  3. #3
    Join Date
    Apr 2013
    Posts
    2

    Default

    Thanks Jeff, well, it may be the switch, but I followed the same instructions that you found for how to get into the door, and I'm having a problem still. I can easily get the door handle off, the stainless panel off and get to the control panel area, but I can't slide the glass panel/computer panel out of the door. I don't want to break it, but I can't replace anything until I can get behind it. Any suggestions anyone? I'm stuck!

  4. #4
    Join Date
    Feb 2012
    Location
    Canada
    Posts
    2,330

    Default

    Couldn't find anything else.
    Might be for an older model....

    MONOGRAM 36", 42" AND 48" SIDE-BY-SIDE
    DISPENSER REFRIGERATORS
    MODELS ZISS360DM, ZISS420DM, ZISS480DM
    ZISW/B360DM, ZISW/B420DM, ZISW/B480DM

    Grasp dispenser collar on each side at the bottom
    and pull forward until it snaps out of the door.
    Remove one screw below the dispenser control.
    Remove the glass control panel by pushing in and
    up at the bottom of the board. Unplug the three
    connectors.

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  5. #5
    Join Date
    Oct 2014
    Posts
    1

    Default

    Greetings, I have a similar problem. My refrigerator model # ZISS420DRDS. Suddenly the dispenser started shooting out ice and would not stop. I hit the water button, but it will keep shooting water and will not stop until freezer door is opened. Finally I hit the circuit breaker for few minutes and powered cycled the refrigerator. Everything is fine now, but not sure when it will happen again and possibly flood our kitchen. This I believe has occurred second time in last 12 months. I have searched online and not found any conclusive answer as to what will actually fix this. Nobody replies bothers to reply in the end to say what actually solved the problem. Anyways any insight will be helpful. So do I need to replace the dispenser solenoid or dispenser micro-switch as shown above or Dispenser circuit board or refrigerator main control board ?

  6. #6
    Join Date
    Feb 2012
    Location
    Canada
    Posts
    2,330

    Default

    Hi,

    ZISS420DRDS
    Appears to be missing a digit. Could that be ZISS420DRDSS

    So do I need to replace the dispenser solenoid or dispenser micro-switch as shown above or Dispenser circuit board or refrigerator main control board ?
    Given those choices.....the easiest and most likely one for me would be the micro switch, if it sticks the dispensor will stay on.

    #113 GE Monogram Fridge - ice/water dispenser problem-g0504177-00001-png

    GE Monogram Fridge - ice/water dispenser problem-micro-switch-wr23x10783-00779155-jpg Micro switch

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

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