Black stuff under freezer & freezer not cooling properly

Black stuff under freezer & freezer not cooling properly

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Thread: Black stuff under freezer & freezer not cooling properly

  1. #1
    Join Date
    Apr 2018
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    3

    Default Black stuff under freezer & freezer not cooling properly

    Hello,
    First time posting here.
    My freezer part of fridge/freezer has been having trouble achieve low temps for about 6 months now. It wasn't much of a problem, the meat seemed frozen but the ice cream was too soft. The problem has gotten worse. Today I pulled the fridge out to have a look for the first time and I found that there is a black residue that has leaked under the freezer. It is dried now. I am wondering if this is worth repairing or if I should get a new fridge. Thanks. Click here for photos of problem.
    Attached Thumbnails Attached Thumbnails Black stuff under freezer & freezer not cooling properly-fridge-1-jpg   Black stuff under freezer & freezer not cooling properly-fridge-2-jpg  

  2. #2
    Join Date
    Feb 2012
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    Canada
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    Default

    Hi,

    The black looks like it in the defrost drain pan....which means a food thawed or was spilled and ran down into the drain pan.

    the meat seemed frozen but the ice cream was too soft.
    Meat will freeze just below 32ºF...ice cream needs closer to 0ºF to freeze.

    Refrigerator make? Refrigerator model#? What are the temps inside?

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  3. #3
    Join Date
    Apr 2018
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    Default

    Quote Originally Posted by jeff1 View Post
    Hi,

    The black looks like it in the defrost drain pan....which means a food thawed or was spilled and ran down into the drain pan.



    Meat will freeze just below 32ºF...ice cream needs closer to 0ºF to freeze.

    Refrigerator make? Refrigerator model#? What are the temps inside?

    jeff.
    Hi Jeff,

    Thanks for the response, it really means a lot.

    The black stuff is dried and feels hard like charcoal. Perhaps it was something some meat I put in the freezer that leaked before it froze. I was wondering if it came from the condenser, perhaps some sort of oil. But I guess oil would not dry up, right?

    "Meat will freeze just below 32ºF...ice cream needs closer to 0ºF to freeze."
    That explains why the meat is always frozen but the ice cream never lasts, thanks.

    It is a Samsung RSG257AARS.

    Do you know why it is not getting cold enough. Does it sound like a repair job or a replacement. Let me know if you need anymore info or photos.

    Thanks,

    Ryan

  4. #4
    Join Date
    Feb 2012
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    Canada
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    The black stuff is dried and feels hard like charcoal.
    The heat from the condenser coils will cook what ever it was at one time.

    I was wondering if it came from the condenser, perhaps some sort of oil. But I guess oil would not dry up, right?
    Right, oil would just stay oily.

    It is a Samsung RSG257AARS.
    This unit has 2 evaporators...one in the freezer and one in the fresh food section. It is possible to remove the back wall covers to inspect the frost pattern on the evaporators...but I suspect you do have a refrigeration type of an issue ( leaker, restriction, inefficient compressor or any combination of these ) so it might be best to call in an local appliance tech to check that out for you. They could advice you if the repair is costly, simple or is shopping for a new refrigerator better.

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  5. #5
    Join Date
    Apr 2018
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    Default

    Quote Originally Posted by jeff1 View Post
    The heat from the condenser coils will cook what ever it was at one time.



    Right, oil would just stay oily.



    This unit has 2 evaporators...one in the freezer and one in the fresh food section. It is possible to remove the back wall covers to inspect the frost pattern on the evaporators...but I suspect you do have a refrigeration type of an issue ( leaker, restriction, inefficient compressor or any combination of these ) so it might be best to call in an local appliance tech to check that out for you. They could advice you if the repair is costly, simple or is shopping for a new refrigerator better.

    jeff.
    Hey Jeff,

    Thanks for the follow up, I appreciate you taking the time to provide a thoughtful answer. The freezer seems to be holding its own. The ice is not melting and the other items seem fine for the moment.

    Thanks again,

    Ryan

  6. #6
    Join Date
    Feb 2012
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    Canada
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    2,580

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    FZ section is ok
    Is the FF section warm?

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

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