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GE Refrigerator Not Making Ice

GE Refrigerator Not Making Ice

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Thread: GE Refrigerator Not Making Ice

  1. #1
    Join Date
    Jul 2017
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    Question GE Refrigerator Not Making Ice

    I have a GE Model pss25sgna (pss25sgnabs) fridge that is not making ice.
    I have gone through all of the suggestions, and everything it says to test seems to work.
    I pulled the connector off of the solenoid and checked the connector that plugs into the solenoid and it is reading 120V.
    I applied 120V to the solenoid using a cheater cable and water flowed just fine.
    I plugged the water line back in and applied 120V using my cheater cable and water flowed into the ice tray just fine, and made one batch of ice cubes with that water. The water tray just doesn't refill.
    One thing I noticed that is interesting is when I plugged the connector back into the solenoid the voltage drops down to a low voltage - about 10V I think. Is it supposed to have 120V when unplugged and then drop down when plugged in? I guess this would make sense since you only want it running water for a few seconds every hour or so, but I don't understand why it would be at 120V when unplugged.
    I'm not sure what controls this voltage to turn the valve on and off, or what to test next. Please help. Thank you.
    I should also mention, the water dispenser works just fine, as do all of the ice making and ice dispensing mechanisms.

  2. #2
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    Hi,

    fridge that is not making ice
    Is the ice maker running going through the motions?
    Freezer temp been checked? If yes, what was the temp?

    and made one batch of ice cubes with that water. The water tray just doesn't refill.
    With the connector on the fill valve check for 100-120 volts at the fill valve when the ice maker is going through the ice cycle.

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  3. #3
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    Jeff - Thanks for the reply. Freezer temp is at 0 degrees F, which is what the unit says is the recommended temp.
    When I first plugged in the fridge and turned on the icemaker (before hooking up the water), it went through the motions just fine (the gear turned a full revolution into the ice tray like it would to punch out a set of ice cubes, but it was empty so obviously no ice was produced. I then unplugged the fridge, hooked up the water line, and plugged everything back in. It didn't fill up with water within the first hour or so, so I manually activated the solenoid with 120V as described above to fill the tray with water, which worked just fine. Since then, I haven't witnessed it going through the motions, but I would think it only would do that briefly every hour or two and I'm not sure how I can make it do that on command?
    With the connector off the fill valve, I read 120V. When I plug it onto the fill valve, the voltage drops dramatically, but nothing happens. Like I said, I don't know how to make it go through the motions on-command, so I can't tell you the voltage when that happens, without staring at my voltmeter for 2 hours straight - unless there's a better way or a way to manually activate it?
    Thanks again for the consult. Any ideas what I should try next?

  4. #4
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    Freezer temp is at 0 degrees F
    Checked with a thermometer?

    to manually activate it
    Turn off the ice maker....let the refrigerator cool for a few hours and most times ( not always ) the ice maker will come on when you turn the switch on and run.

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  5. #5
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    Checked with a thermometer - Yes.

    Manually Activated: I let it completely thaw overnight, and this morning plugged the fridge back in and turned on the ice maker on. It immediately put a small amount of water into the tray and the rake started turning. This time it spun about 1.5 times around, and then stopped and the green power light started blinking. I should note, that the freezer at this point is still very warm, since I just plugged the fridge back in about a half hour ago.

  6. #6
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    let the refrigerator cool for a few hours
    I should note, that the freezer at this point is still very warm, since I just plugged the fridge back in about a half hour ago.


    the green power light started blinking
    Hard to tell if the ice maker was having an issue or was it objecting for not being 0F??!!??

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  7. #7
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    Apologies, I misread/misunderstood your earlier instructions. I turned the icemaker back off, allowed the freezer to cool completely down to zero F, and then turned the switch back on. This time, the green light turns on, but nothing happens at all. No movement or activity, no "going through the motions".
    I've tried this a few times. If I unplug the whole fridge and let it warm up for awhile, and then plug it in, the icemaker goes through one immediate cycle (as if it's doing an internal self-test or something), but then stops and never actually makes any ice. If I keep the fridge plugged in, but just turn the icemaker off for several hours, when i turn it back on nothing happens at all.

  8. #8
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    This time, the green light turns on, but nothing happens at all. No movement or activity, no "going through the motions".
    Sounds like an ice maker issue then to me.

    GE Refrigerator Not Making Ice-ice-maker-assembly-wr30x10093-04892597-jpg LINK> Refrigerator ice maker kit

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  9. #9
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    Well that is unfortunate. Thanks for the consult.

  10. #10
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    Keep us posted.

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

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