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GE Monogram - Making Ice Not Dispensing

GE Monogram - Making Ice Not Dispensing

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Thread: GE Monogram - Making Ice Not Dispensing

  1. #1
    Join Date
    Aug 2015
    Posts
    3

    Default GE Monogram - Making Ice Not Dispensing

    Hi guys - I have a 13 year old GE Monogram ZISB42DCA (the ice maker was completely replaced a few years ago for big $$ when it probably didn't need to be. I am wiser now). Ice maker makes ice but when you push the button for cubes, the dispenser door opens but the auger doesn't turn. If you set it to crushed, nothing happens when you push the button.

    I checked the auger motor and it seems fine (pulled it out and applied voltage from a wall socket and it turned). Also the water dispenser works great. If the water works and the dispenser door opens, does that mean the micro-switch is fine? or is there a separate micro-switch that controls the auger only? Or would this be a dispenser board problem and is there a way to check that specifically? Clearly power is getting up to the dispenser assembly as the dispenser door opens but the auger doesn't move so seems like not enough power is getting to the auger itself.

    Any help would be greatly appreciated.

    Thanks!! Dave

    ***Update...
    Pretty confident not getting any power to the auger motor. Voltage coming in from the back and voltage to the dispenser door but no voltage to the auger motor (using a multimeter). Could the black wire be bad somewhere or could this still be a dispenser board issue and its not sending power up the black wire?

    thanks again
    Last edited by mmarkson; 08-22-2015 at 02:14 PM.

  2. #2
    Join Date
    Feb 2012
    Location
    Canada
    Posts
    2,330

    Default

    Hi,

    If the water works and the dispenser door opens, does that mean the micro-switch is fine?
    It would appear to be ok yes.

    Possible a broken wire in the door or at the hinge...but a more probable cause is the dispenser board is not sending power to the auger motor...

    GE Monogram - Making Ice Not Dispensing-dispenser-control-board-wr55x129-00813492-jpg LINK> Control board for ice and water in the door

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  3. #3
    Join Date
    Aug 2015
    Posts
    3

    Default

    Cool. Thanks. I will order the control board and let you know after i get it installed. Thanks for the help - Dave

  4. #4
    Join Date
    Feb 2012
    Location
    Canada
    Posts
    2,330

    Default

    Please do keep us posted.

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  5. #5
    Join Date
    Aug 2015
    Posts
    3

    Default

    Just replaced the dispenser board. That was it. Ice works great now. Thanks again for the help.

    Dave

  6. #6
    Join Date
    Feb 2012
    Location
    Canada
    Posts
    2,330

    Default

    Thankx for the update

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

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