GE Side by Side dispenser dead - voltage question

GE Side by Side dispenser dead - voltage question

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Thread: GE Side by Side dispenser dead - voltage question

  1. #1
    Join Date
    May 2015
    Posts
    2

    Default GE Side by Side dispenser dead - voltage question

    I have a GE side by side refrigerator - model PSHS6TGXBDSS. I can't find a wiring or voltage diagram for this model.

    The ice/water dispenser quit working last week. Suddenly, nothing on the dispenser worked. No lights, no beeps, no ice, no water, nothing. Everything else on the fridge works fine.

    I ordered and replaced the ice/water dispenser control board with a new board. Nothing. Still dead.

    There are four wires coming into the dispenser board from the fridge - White, Blue, Red, and black. When the dispenser control board is unplugged, there is 13.5 VDC across the red to black and red to blue. There is also 13.5 DCV across the white to black and white to blue. From the main board in the back, there are only three wires - the red, blue, and black. I'm not sure where the source of the white wire is. So, lets say there is power coming from the main control board on the red wire, power coming from somewhere on the white wire, and the blue and black are ground. (Noted, the blue wire may be signal for something else).

    However, when I plug the new control board in, the voltage in both the red and the white wires drop to 4VDC. If I take out the white wire from the connector, and plug in the red,black, and blue wires, the voltage on the white wire STILL drops to 4VDC.

    I'm not sure where to look for my problem. I may have a wire shorted somewhere. I have a brand new dispenser board. I am not sure if it is the main control board since everything else on the fridge appears to be working fine.

    Any thought on where to look for the problem? Thanks in advance.

    Tom

  2. #2
    Join Date
    Feb 2012
    Location
    Canada
    Posts
    2,593

    Default

    Hi,

    I can't find a wiring diagram for this model.
    I found one -close- to your model#...see attached.

    The ice/water dispenser quit working last week.
    Check the door safety switch ( light switch )....if the refrigerator thinks the door is open the dispensor will not work.

    Light Switch WR23X21073

    #608 GE Side by Side dispenser dead - voltage question-g0803056-00004-png

    I am not sure if it is the main control board since everything else on the fridge appears to be working fine.
    Power for the dispensor does come from the main mother board...

    GE Side by Side dispenser dead - voltage question-main-control-board-wr55x10775-01084255-jpg Main control board assembly

    jeff.
    Attached Files Attached Files
    http://www.applianceaid.com/
    Appliance Repair Aid

  3. #3
    Join Date
    May 2015
    Posts
    2

    Default

    Thanks for the wiring schematic - I had the diagram. The door switch was fine. I finally figured out it was the connector at the bottom of the door. Water was inside the plastic sheath that comes out of the door that contains the three wires - red, blue, black. The whole connector was corroded. I could not even get the connector to separate. I ended up cutting off the connector, cutting out about 2 inches of wire to find good, clean wire, and soldered the three wires back together. Heat shrink tubing sealed it all up. Plugged it back in and everything works now!

    Thanks again!

  4. #4
    Join Date
    Feb 2012
    Location
    Canada
    Posts
    2,593

    Default

    Thankx for the update, that can help others

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

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