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Tearing my hair out over a Whirlpool Duet washer

Tearing my hair out over a Whirlpool Duet washer

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Thread: Tearing my hair out over a Whirlpool Duet washer

  1. #1
    Join Date
    Feb 2015
    Posts
    3

    Default Tearing my hair out over a Whirlpool Duet washer

    Hello all - I am having trouble with a Whirlpool Duet washer model: GHW9150PW0 that is about 10 years old. For the past few months we've been getting the F11 and DL codes. I had soldered some connections which seemed to work for a while but after a while it started up again. Rather than trying to fix it I broke down and purchased a new CCU. Now apart from the F11 and DL codes everything else was working fine. After replacing the CCU now the unit will not fill with water. The unit cycles properly but no water when set to hot or cold. I am not even getting any "no water" codes. Any insight would be greatly appreciated. Times are tight and I've been wearing dirty clothes for a week!

  2. #2
    Join Date
    Feb 2012
    Location
    Canada
    Posts
    2,331

    Default

    Hi,

    F/11
    Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

    1. Unplug washer or disconnect power.
    2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).
    3. Check the drive system for any worn or failed components.
    4. Plug in washer or reconnect power.
    5. Verify CCU operation by running a Diagnostic test or any cycle.
    6. Check the MCU by looking for operations of the drive motor.
    7. Check the drive motor for powered rotations.
    8. Check that the serial harness at the MCU is not mounted upside down. The wires should be to the left when facing the
    MCU connectors.

    F/DL
    A Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code.

    Door lock mechanism is broken or removed from door.
    Door switch/lock unit failure.
    1. Unplug washer or disconnect power.
    2. Check door switch/lock unit.
    3. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU)

    WON’T FILL
    1. Check installation. Verify hot and cold water faucets are open.
    2. Check inlet valves.
    3. Check water connections to the unit and within the unit. Make sure water supply hoses are unobstructed. Check for plugged screen.
    4. Plug in washer or reconnect power.
    5. Check operating pressure switch.
    6. Check drain pump motor.
    7. Verify CCU operation by running a Diagnostic test or any cycle.
    8. Check under problem “WON’T DISPENSE”.

    Tech sheet...
    http://www.applianceaid.com/pdf/Tech...%208182277.pdf

    After replacing the CCU now the unit will not fill with water
    Right afterwards? If yes, possible bad new part?!

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  3. #3
    Join Date
    Feb 2015
    Posts
    3

    Default

    Jeff - Thanks for your reply. I had run the diagnostic test and the point where the water should fill I got nothing. The problem occurred right after replacing the CCU so it very well may be a bad part.

    I was wondering if I put a multimeter to the water output from the CCU what I should get. This would confirm if it is a bad part. Would you (anyone) happen to know what I should get on the meter if I hook it up to the hot or cold leads while cycling the unit?

    Thanks again Jeff.

  4. #4
    Join Date
    Feb 2012
    Location
    Canada
    Posts
    2,331

    Default

    Fill valve shows 110-120 volts AC.....

    Tearing my hair out over a Whirlpool Duet washer-water-inlet-valve-8181694-00755102-jpg Water inlet valve

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

  5. #5
    Join Date
    Feb 2015
    Posts
    3

    Default

    Thanks Jeff - you've been a real help. I put a voltage tester on the leads from the CCU and ran a cycle. The tester showed no voltage. I also put the tester on the leads coming out of the water valve and it showed continuity.
    Do you think this confirms that the CCU is bad?

  6. #6
    Join Date
    Feb 2012
    Location
    Canada
    Posts
    2,331

    Default

    That certainly sounds like it yes.

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid

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